Our fundamental privacy principle

The information that you supply to the City Florist is considered confidential.

Is my order information private?

The information you provide us regarding yourself is considered private information and will not be shared with others. This includes your name, address, phone, e-mail address. The name, address and phone of the gift recipient is shared with the local courier company, but with no one else.

Is my account information private?

If you decide to create an account with us, we will for your convenience store the following information on our server: your name and address, your recipients name and address, your order history, the reminders that you create. All this information is considered private information and will not be shared with others. This information is available to you after you enter a user name and password, and will remain available until you logout of our member pages or close your browser. Your password is stored using strong encryption and is unreadable by anyone including us. We do not keep your credit card information, to place a new order you will need to feel up your payment details again. You can optionally store a cookie on your browser to automatically log-in whenever you return to our site.

Are there any circumstances where you would share my private information?

We do not send totally anonymous gifts. If you send a gift without signing the card or you sign the card with an alias, we will share your billing name with the gift recipient if they contact us and ask us who sent the gift.

Also, in rare circumstances the private information you provide City Florist may be shared with law enforcement or investigative authorities if we in good faith believe that such action is necessary to: (1) comply with the law, (2) stop credit card fraud, (3) protect against misuse of our website, or (4) protect the personal safety of our site users or the public. The purpose of this disclosure would be to identify, contact or bring legal action against anyone who may attempt to cause injury to another`s rights or property.